Return Translate Me Home PageIf you have any questions which aren't covered below, or require further elaboration about our language translation services please feel free to e-mail us at [email protected].

FAQs - Frequently Asked Questions
Q. What are the benefits of using human translators?

A. Only human translators can accurately provide a precise translation of a specific language. If you need a perfect translation, only a real person can assure you of getting one. Human translators excel at creating perfect translations. When translating general topics, it is necessary to use an expert skilled at the appropriate targeted language, for example, English into German For documents on specialised fields, one needs to find an experienced translator who also possesses a knowledge of the terminology in that particular subject matter. In addition, if you intend to print, publish or distribute your translated materials to others, it is highly recommended that you have a competent human translator review and edit the material.

Q. What is localisation?

A. Localisation is the process by which the Web site content and 'look and feel' are translated and restructured to meet the needs of a particular audience -- graphics and/or wording are tailored for a specific market.

Q. Why localise your company web site?

A. Web usage is growing fast outside the U.S., with explosive growth projected in Latin America, Asia and Europe. Studies have shown that non-English-speaking users of the Internet will soon exceed English-speaking users. Since web sites offer a window through which Web users are able to view a company's products and services, a localised web site becomes a critical delivery vehicle for reaching potential customers in global markets. Forrester Research reports that business users on the Web are three times more likely to purchase when addressed in their native language.

Q. How much does it cost to translate a web site?

A. We will need you to provide us with your Internet address, and then we will ask you to give us detailed instructions of what needs to be translated. We will estimate the cost of translating the text and provide you with a quotation. In addition, we can provide a quote, which also includes, localising graphics, incorporating the text into the HTML code, and testing the translated site on a server. We can usually produce a complete proposal within 1-2 business days that will detail the entire translation process.

Q. How can I be sure that I am obtaining high quality translations?

A. Our commitment at Translate Me is to provide our clients with the highest level of service and quality at the most reasonable price. When assigning one of our professional translators to your project, we carefully screen and select the expert(s) who thoroughly understand all the particulars of the topic area of your project.

Q. What is involved in the translation process?

A. Once we receive a project, our experts will translate it into their native language. After the translation is completed, an equally qualified editor (also a native speaker of the targeted language) will independently check the work for accuracy, grammar and a culturally suitable style and presentation.

Q. How much time do you need to translate a document?

A. Our professional translators can guarantee a turnaround of two business days on assignments of up to 2000 words for documents of general topics. Turnaround time for larger or specialised projects will be established on a case-per-case basis.

Q. Will computers ever replace human translators?

A. Perfect translations have always required human translators. The ability to transmit information, via any medium, creates the need to understand the essence of the message. This is an ability that a computer program lacks and serves to enhance the demand for human translators.

Q. How can I obtain a quote for my translation project?

A. E-mail us at [email protected] with your request and we will contact you to discuss your translation project.

Q. I know that The Translate Me Group operates through the Internet, but if the need arises, is there a live person who can answer all my questions?

A. Of course, we will be very happy to discuss your project with you and answer all the questions you may have. Telephone us at +64-4 970 6125 and one of our representatives will be happy to assist you.

Q. Will you submit a final proof of the site?

A. Web sites currently under construction can be viewed anytime through our exclusive construction site. While web design work is in progress, we will give you a unique web site address and password by which you can access our web design team uploading and designing your web site When completed, you will be notified to access your exclusive web address for final approval or modifications.

Q. Does your company have a privacy policy?

A. The Translate Me Group can assure all clients complete confidentiality. Click here to review our privacy policy.

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